In finance,
we tend to report based on cost centers and categories. We combine cost centers
or cost categories and report on performance based on this. We forecast and
load based on those cost centers and cost categories. We are tied to the way we
have organized our data, and we tend to invest in projects in order to organize
our data in a different way so we can better report if the current system of organization
is not working well.
But in
the end, are we looking at and analyzing the raw data? For us in finance, the
raw data consists of our journal entries, sales, invoices, etc. How much time
are we spending looking at that raw data and making sense out of it? When we
look at reorganizing our data, do we spend time putting together rules of how
to create journal entries that make more sense so we can do data mining and
machine learning? As FP&A professionals on the cusp of harvesting the
potential of "Big Data," we must escape the view of cost centers and
cost categories and start doing deep dives into the raw data.
We have a
treasure trove of data in the current financial systems and we need to be able
to use it. As
an example, lets dive into IT expense analysis. An IT department today
in any company may be organized based on reporting structures. The function may
have decided to put all the licenses in one cost center to manage the
procurement process much better rather than by putting it in different cost
centers. So, if the company is spending money on data center, help desk or SAP
licenses—the expense for those licenses might come directly into that one cost
center. The function could have employees in one cost center working on two
different services such as data center and help desk. To help understand
the actual cost of providing data center services or help desk services, one must
pull the expenses from various cost centers and categories. One solution is to
reorganize or have more cost centers so we can track these separately, but that
can cause other issues such as inefficiencies in license management. No
one way of organizing the cost centers is perfect and needs will be changing
constantly, so to obtain any insights, we need to go back to the raw data.
Doing the
analysis on the raw data we currently have as well as connecting that data to
business drivers or operational metrics today does not require huge investments
in ERP systems. It requires more manual work of extracting the raw data and
doing the detective work. The majority of that work is done in Excel
today. This kind of manual analysis is not sustainable in the long term as it
takes time and resources and is prone to errors, but it might be the first step
to take to prove the value of such analyses. It is very important to
prove the value of the analytics needed in small pilot projects or proof of concepts
so the company can invest in the right software and tools to enable to the
analytics.
So, go
out and explore your raw data and breakout of the cost centers and cost categories.
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